FYI: Over past few days exchanged some emails with support regarding the star rating system.....
Thank you for contacting Support through Live Help regarding the star rating system.
I do understand that not everyone is happy with the star rating. As with any new feature there is a period of adjustment; we are still building on the star rating system and we take member’s comments and suggestions into consideration.
You did not say why you were not happy with the system and we would be interested to hear this so that we can address these issues.
Because we have added the star system it has meant that we have been able to open other tables on the network which will in the long run increase the traffic on the tables, and increase the numbers you are able to play with.
So with this in mind, we actually offer our players more choices, and add the star rating into the mix to make the tables and play more interesting.
I hope that as we improve this new feature you will find it adds more your playing experience.
We look forward to hearing from you.
Kind regards,
Lynda
Member Support Supervisor
to which I replied:
Thank you for your response. I, with you, look forward to increased traffic and competition on your site, and without disagreeing with your assertion that the star rating increases traffic, I will offer that Pokerstars was the largest poker site and they offered an opt out provision to having ones star rating displayed.
The reason why truly is immaterial as I wish not to debate the issue with you, but alas it boils down to you are providing information to individuals that they have not earned. Depending on the day I'm ranked either 4 or 5 stars by your site and having this broadcast limits my play. If an individual has a history at the table with me and has taken notes regarding my play then they should be able to benefit from their work and attention to detail. Being able to differentiate good players from weak players is a crucial skill inherent in poker and taking this component out of the equation dramatically changes the game.
In the US we are currently dealing with our government restricting our freedom to play poker online. Poker is all about freedom and choice and this mandatory inclusion in a rating system goes contrary to that concept of choice.
Thank you.
......and they replied....
Thank you for taking the time to send in your comments.
We will look into adding an "opt out" option for the star rating in the future.
Thank you for choosing Luvinpoker.com as your online poker provider.
Good luck at your tables.
Kind regards,
Michelle
Member Support Manager
support@luvinpoker.com
...so did I just get blown off?












































































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